NETREACH

1. Acceptance of Terms

By registering and using NETREACH, you agree to these Terms and Conditions in full. If you disagree with any part, you must not use this service.

2. Service Description

NETREACH is a cloud-based platform that provides remote management of MikroTik routers via SSTP VPN. The service enables customers to monitor router connectivity, generate VPN configuration scripts, and manage router settings through a secure centralized dashboard.

3. Subscription Plans

Access to NETREACH features is governed by your active subscription plan:

• Free Trial — 10 days, no charge, limited to 1 router.
• Pro — ₱190/month, up to 3 routers.
• Business — ₱2,000/year, up to 5 routers.
• Business Pro — ₱10,000/year, unlimited routers.

Plans are non-transferable and apply to a single account only.

4. Payment Policy

Payments are accepted via GCash and Maya. Upon subscribing, you must provide a valid transaction reference number and a screenshot as proof of payment. Subscriptions are activated upon verification. We reserve the right to suspend accounts where payment cannot be verified.

5. Refund Policy

All subscription fees are non-refundable once the plan has been activated. If you experience service issues, please contact us for resolution before requesting a cancellation.

6. Fraudulent Payments

Submitting fake, edited, or fraudulent payment screenshots is strictly prohibited and constitutes a violation of these Terms. Offending accounts will be permanently suspended without refund and may be reported to the relevant authorities.

7. Subscription Expiry & Router Access

When a subscription expires, all managed routers will be automatically disabled until the subscription is renewed. Router configurations remain saved in the system for 30 days after expiry.

8. User Responsibilities

• Maintain the confidentiality of your account credentials.
• Ensure all routers you manage are legally owned or authorized.
• Comply with all local laws and network regulations.
• Do not share VPN credentials with unauthorized parties.

9. Prohibited Use

You must not use this service to access routers you do not own or have explicit authorization to manage, conduct unauthorized surveillance, disrupt network services, or violate any applicable laws.

10. Limitation of Liability

The service is provided "as is." NETREACH is not liable for any loss of data, network disruptions, or damages arising from the use or inability to use this service. You assume full responsibility for your router configurations.

11. Router & Configuration Safety Disclaimer

NETREACH is a remote management platform that sends configuration commands to your MikroTik router. We are not liable for any damage, misconfiguration, unauthorized access (hacking), or disruption that may occur to your router or network as a direct or indirect result of using this platform.

Our platform shall not be held liable for any damage that may occur to your router — whether through unauthorized access, misconfiguration, or any form of network disruption. This platform only monitors and sends configuration commands based on your settings. Full responsibility for your network equipment remains with you as the owner.

12. Subscription Expiry & Auto-Deletion

Upon subscription expiry, your routers will be disabled on the VPN server immediately. If no renewal is made within 20 days after expiry, all routers will be permanently deleted in our database. This process runs automatically and cannot be undone.

13. Data Privacy & Third-Party Sharing

Your personal information — including your name, email address, company name, and router configurations — will not be shared, sold, or disclosed to any third party under any circumstances. All data collected by NETREACH is used solely for the purpose of operating your account and providing the service. We do not sell user data, engage in data brokering, or share any personally identifiable information with advertisers, partners, or external organizations.

14. Required Router Service Configuration

To allow NETREACH to remotely manage your MikroTik router, the following management services must be enabled on your router as part of the setup process. By using this platform, you agree to apply the configuration below:

# Enable Management Services
/ip service
set api     port=8728 disabled=no
set winbox  port=8291 disabled=no
set www     port=80   disabled=no
set telnet  disabled=yes
set ftp     disabled=yes
set api-ssl disabled=yes

• API (port 8728) — required for remote monitoring and configuration.
• Winbox (port 8291) — required for remote Winbox access via CHR.
• Web UI (port 80) — required for web-based remote access.
• Telnet & FTP — disabled for security.

This configuration is automatically included in the generated script. Failure to apply it may prevent remote access from functioning correctly.

15. Changes to Terms

We may update these Terms at any time. Continued use of the service after changes constitutes acceptance of the revised terms.

1. Information We Collect

NETREACH collects only the information necessary to provide the service:

• Name, email address, and company name upon registration.
• MikroTik router configurations you create (router name, VPN credentials, port assignments).
• Subscription and payment details including reference numbers and payment screenshots.
• IP address and session data for security purposes.

2. How We Use Your Information

Your data is used solely to operate your account — authenticating logins, generating VPN scripts, managing router records, processing subscription payments, and sending service-related notifications such as subscription expiry reminders.

3. Payment Data

Payment reference numbers and proof of payment screenshots submitted during subscription are stored securely in our database. This data is used solely for payment verification purposes and is not shared with third parties. We do not store GCash or Maya account credentials.

4. Data Storage

All data is stored on secured servers. Router VPN credentials are stored for the purpose of generating configuration scripts. We recommend regularly rotating your router credentials.

5. Third-Party Services

This application uses OpenStreetMap for location mapping and Google OAuth for optional sign-in. These services have their own privacy policies. No personal data is transmitted to these services beyond what is required for their functionality.

6. Email Notifications

We send transactional emails including account verification, subscription confirmations, expiry warnings (7 days before expiry), and expiry notifications. You cannot opt out of these as they are essential to the service.

7. Your Rights

You may request deletion of your account and all associated data at any time by contacting the administrator. You may update your credentials from your account settings at any time.

What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help the application remember your session and keep you securely logged in.

Managing Cookies

The session cookie is essential for NETREACH to function and cannot be disabled. You can clear cookies by clearing your browser data, which will log you out of the application.

No Tracking or Advertising

NETREACH does not use tracking, analytics, or advertising cookies of any kind. Your usage data is never shared with advertisers or third-party analytics services.